CLIENT'S CHARTER ACHIEVEMENT 2018
NOVEMBER
No |
Client's Charter |
Duration |
Achievement(%) |
1) |
Application for new business license.
|
4 Weeks |
19 Applications 100% |
2) |
Application for hawker license. |
4 Weeks |
7 Applications 100% |
3) |
Application for temporary licenses for seasonal sales. |
Immediately |
2 Applications |
4) |
Application for advertising license/ banners. |
Immediately |
13 Applications |
5) |
Footprint business permit (from date of application for festive seasons) . |
2 Days |
No Applications |
6) |
Small work permit (standard plan) (betting money is required and will be returned after completed construction work and building materials cleared). |
Immediately |
6 Applications 100%
|
7) |
Maintain shrubs in the beautification area according to schedule. |
Once a month |
100% |
8) |
Providing decorative flower arrangements for official events and entertainment . |
A day before the event |
100% |
9) |
Accept public complaints via http://eaduan.mdkp.gov.my |
3 Working Days |
25 Complaints 100% |
10) |
Provides planning reviews for planning permission applications within 14 days of receipt from OSC Division. |
100% Less than 14 days |
No Application |
11) |
Provides planning reviews for pre-negotiation applications within 14 days from date of receiving. |
100% Less than 14 days |
No Application |
12) |
Provides reviews of land ownership planning within 14 days from date of receiving. |
100% Less than 14 days |
No Application |
13) |
Provides reviews on the name of the park name, street name and building number within 14 days from the OSC Division |
100% Less than 14 days |
No Application |
14) |
Provides a landscape plan application review within 14 days from the OSC Division. |
100% Less than 14 days |
No Application |